FAQ

Patients Frequently Asked Questions

Where are you located?
SOS DOCTOR HouseCall Corporate offices are in Los Angeles.

What areas do you service?
SOS DOCTOR HouseCall is currently available in Los Angeles. As more doctors are becoming providers we hope to rapidly expand to other cities.

SOS DOCTOR HouseCall continuously try to improve its offerings. As a member you will be updated on every new service that becomes available.

Do Doctors carry any medications?
“Some” doctors carry basic starter dose antibiotics and/or over the counter medication. They will be happy to dispense the patient with a starter dose while the prescription is filled.

Do the Doctors carry any Narcotics?
This is a conversation you should have with the doctor who responds to your call. You will have the opportunity to communicate with that doctor via text or phone call after you confirm the request.

Can I request a visit 24/7?
It is our philosophy to offer service 24h/7. As more doctors register into our platform to become providers, we feel this goal will be reached.

Do you match patients with other Medical related services?
As we grow and expand, it is our plan to match our clients with other needed Medical and Healthcare services.

Do I need to update my Application?
You will periodically be asked to update your Application as we develop more areas and services.

Do I need to update my App?
You will periodically be receiving notifications on your App for updates, It is recommended that you update each time in order to keep the technology fluid.

Do the Doctors on the Platform take insurance?
We are a third party provider of service. We connect Doctors and patients through our platform. Payment is processed after service has been provided. It is important to note that most PPO insurance plans have a billing code for house calls and they are partially covered depending on the Plan. House calls are considered as “out of network” services by most insurance except from Medicare if the Doctor is a Medicare Provider. It is the patient’s responsibility to check with his/her health insurance carrier regarding their eligibility and reimbursement rate. After each visit and upon demand, the doctor will hand out a “super-bill” to submit to your insurance Company for reimbursement.